Complaints Handling Policy

Within this Policy, the rules for handling complaints are outlined and effective procedures for reasonable and timely consideration of the complaints of Lenno Global Advisory JSC’s clients and potential clients, are being introduced. Submitting a complaint, its consideration, the actions taken for its resolution and subsequently, the answer given to the client is done under the order outlined in the current Policy.

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If you have any questions give us a call at +359 700 42 442 or email us at info [@] lenno.com
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Trade Responsibly: CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 65% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.